Should a developer return my money if I cancel my purchase?

There's a lot of uncertainty right now and loss of income. In fact, just this morning, a client asked me this.

Their industry (airline) has been hit real hard and their company's been laying off a lot of its employees. Because of this, they could no longer pay their monthly downpayment for the condo they purchased last year.

Here are some tips on how to approach this:

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